iFMS Facilities Management System improves customer service level and service quality of your facilities and property management operations using mobile device technology. It supports a proactive management approach that involves preventive patrols and inspections, SLA monitoring and escalations and aims to avoid potential problems even before they surface.
Key Features
• Work order processing with SLA
• Customer service hotline support
• Patrol and work orders mobile apps with:
- multimedia support in work orders
- timestamped photos for control
- data security and reliability
- no data loss at network "blind spots"
• Preventive work scheduling
• Parts inventory management
• Flexible user administration
• Multiple language support
• Reports and dashboards
• Optional value-added integration modules